Suggestions & Complaints
Your feedback shapes our service. Share a suggestion or file a complaint and our complaints team will personally follow up and resolve it as soon as possible.
Confidential
Your data is handled with strict confidentiality.
2 business days
Initial response within two business days.
Tracked & resolved
Every case is logged, escalated and closed.
How it works
- Submit the form with full details.
- You receive a reference number by email.
- Compliance reviews and contacts you.
- Resolution within 10 working days.
Direct line
Complaints@unitedjo.com
Hotline
+962 6 200 3333 (ext. 1235)